If you gave value to your customers, but they are unaware of it - did you really provide them with value? You might have a fantastic...

When I was 18, my dad told me a sentence that I didn't fully understand at the time - 'Networking is one of the greatest assets a person...

"If I need it, surely everyone needs it" Or: Why is it crucial to talk to potential users from the start? Do you know that feeling when...

Throughout the years, I've taken on various roles, and what has always been common to all of them is that I've always been...

What is the importance of talking about your value? This question is relevant to all of us, all the time, whether it's in personal or...

On my first day at my previous company, I did one simple action that had a huge impact - I sent a welcome email to all the customers,...

During those 10 years, I was working as HR manager, and managed a recruitment team - doing almost anything related to HR. Then I was...

Handoffs are critical steps that, if not carried out correctly and at the right time, may negatively impact the customer experience (and...